Yes, at Osmedkæledyr.dk we do everything to ensure you a cheap deal so not only are our prices always good, you also get cheap shipping, fast customer service & a full 30 day right of cancellation.

Free or Cheap Shipping
At Osmedkæledyr.dk we strive to always have a competitive price for our freight and a fast delivery. This means that it is always free to pick up the item from us yourself and free delivery for purchases over NOK 299 (Free delivery applies "only" to Postnord's parcel shops in Denmark and max. 20 kg, but we are working on a solution for other countries as well)

If your purchase is not large enough to give you free delivery, don't worry, the shipping at Osmedkæledyr.dk is very cheap.

For purchases over DKK. NOK 299, delivery is free to over 2000 different Postnord parcel shops, however max 20kg.

If you buy for less than NOK 299, it costs DKK. NOK 29 for Postnord parcel shops and NOK 39 for delivery to the address (Max. 20kg), which is at your own risk and is delivered even if you are not at home - PostNord calls, but you can't be sure, so use their app, so you always know where your package is.

Therefore, remember to download the Postnords App at
Download PostNord's package shop app for iPhone here
Download PostNord's package shop app for Android here
 
When picking up goods from Osmedkæledyr.dk's physical store in Skovlunde, there is of course no freight included, but you must present valid photo identification in connection with the delivery of the ordered goods. Valid photo identification is a passport or driver's license.

If the item is to be placed in a hallway with a door phone, carport, etc., we cannot guarantee delivery, as it is up to the individual carrier to decide whether he wants to use the door phone or not. We therefore recommend that the package is delivered to an alternative address, such as at your work, if you live in a building with an intercom and are not at home to receive the package.

If you choose delivery to a home address or company address, it is at your own risk.
If you want delivery to your home address or if your order weighs more than 20 kg. there is a fee of NOK 39, which is added even if you have reached the free shipping limit.
We recommend that you examine the item upon delivery.

Fast customer service
The quality of our customer service is also about quick responses, so you don't have to sit and wait, therefore we want to have super fast, high quality customer service. During all our opening hours, you can call us on tel.: 5353 2929 or write us an email at kundeservice@ Osmedkaeledyr.dk , which we will answer as quickly as possible.

You can also get in touch with us on our Facebook chat, which you will find in the bottom left corner of all our pages here in the shop. Our Facebook chat is staffed throughout our opening hours and partly also before/after - be patient in the evening :-)

30 day right of withdrawal
If you have bought something by mistake at Osmedkæledyr.dk , we will exchange it with a smile, and with a 30-day right of withdrawal, this means that you don't have to be nervous about buying from Osmedkæledyr.dk .

Click here for return form & Parcel label

We look forward to receiving your order :-)

Yours sincerely
All of us at Osmedkæledyr.dk